LindenCraft is a member of the National Kitchen and Bath Association (NKBA) and a member of the National Association of the Remodeling Industry (NARI).

NKBA

NKBA members have a commitment to:

• Observe the highest standards of personal and professional conduct when dealing with clients.
• Pledge full support in upholding forthright business practices and maintaining a firm opposition to all unethical business practices.
• Clearly determine and define the entire project, services and terms of agreement in writing.
• Continually strive for knowledge of applicable laws, building codes, statutes and ordinances, permit procedures and such rules and practices as required by communities, state/provinces in which he operates, and agrees to be bound by their laws and all other regulations controlling the industry.
• Strive to attain increased knowledge and skill through continuing education in kitchen or bathroom design, construction systems, business management, etc.
• Compete with others on an honorable and fair basis; not misrepresent services rendered by themselves or others not criticize the works of others, except on the basis of well-founded knowledge and fact.
• Show evidence or proof of ability to interpret architectural instructions from plans, drawings and specifications made under accepted architectural practices, as standardized by recognized professional groups.
• Adhere to a strict observance of all laws relative to the conduct of business, and shall not engage in any exploitation of clients, the Association, industry or profession, nor shall the member mislead the public through false advertising.
• Cooperate in every reasonable way with competitors and the NKBA for the betterment of the industry.
• Strictly adhere to the rules, laws, procedures and customs as set forth by the Board of Directors.

NARI

NARI represents professional remodeling contractors, product manufacturers, distributors, wholesalers, trade publications, utilities and lending institutions. The association is committed to enhancing the professionalism of the remodeling industry and serving as an ally to homeowners.

NARI membership means that a professional is a full-time, dedicated remodeling professional. NARI membership offers this assurance through an extensive screening process and requirement of its members to follow a strict Code of Ethics:

• By promoting in good faith only those products and services which are known to be functionally and economically sound, and which are known to be consistent with objective standards of health and safety.
• By making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer.
• By writing all contracts and warranties such that they comply with federal, provincial and local laws.
• By promptly acknowledging and taking appropriate action on all customer complaints.
• By refraining from any act intended to restrain trade or suppress competition.
• By attaining and retaining insurance as required by federal, provincial, and local authorities.
• By attaining and retaining licensing and/or registration as required by federal, provincial, and local authorities.